July 22nd, 2009 by JeffAlan
Everyone in business is looking for ways to maximize the bottom line. In 2009, frugality is the new cool. In Air Cargo, especially with Air Cargo Charters, the bottom line is the ONLY line our clients are interested in.
How does Air Charter Guru ensure our clients achieve the bottom line results they require? It’s not really too complicated. First and foremost we listen. The client and their needs dictate the requirement. As all my readers are aware, every Air Charter is unique. Whether you are flying VIPs on a Private Jet Charter, a large Group Charter, or in this post – freight on an Air Cargo Charter, understanding the requirement, and the client’s needs are paramount to success.
There are number of “trade secrets” we employ to get the “best deal”. After we listen, we probe our clients to determine what other underlying facts or circumstance is driving the transaction. Once we have a thorough understanding, then we proceed with research and recommendations. Having two decades experience moving cargo, people and stuff, expedites the process greatly. The most significant tool is our relationship with our clients. Open communication is essential to getting the best deal.
What is the “best deal” anyhow? The Sales Guru tells me “a great deal is a state of mind”, meaning if the client thinks they got a great deal then they did. To expound on that theme, we believe the “best deal” is found when we achieve the desired result for our client – they understand and appreciate the value – and KNOW they got the highest level of service – and most often saved money in the process. Air Charter Guru consistently delivers high value – especially to our Air Cargo Charter clients.
To Get our clients the “best deal” here’s what we need;
1. City Pairs – Where is the cargo and where do you need it to go?
2. What does it look like? – The commodity, the weight, and the dimensions
3. Time frame – When does your cargo have to deliver?
4. Driving force – What is driving the request – time? cost? schedule?
5. Is it special? – Is your cargo high value? Do you need a courier to accompany it? Do you require security? Etc…
These 5 factors are repeatedly the main elements which determine which solution our clients choose. There are always more of course, but, as every Air Charter requirement is unique, so are the questions and answers which lead us to the best deal for our clients.
Our client base is diverse. We provide Air Charter Services to VIPs, executives, large Groups and travel agencies. Air Cargo Charter Services are routinely provided to Freight Forwarders, Manufacturers, Growers, Airlines, Governments and Fortune 100 companies worldwide. There must be some reason Air Charter Guru continues to grow exponentially. Perhaps it’s because we deliver value and the “best deal”.